**Refund and Return Policy**
We want you to be satisfied with your purchase. If you are not completely satisfied, you may request a refund or return under the conditions below.
**1. Return Period**
Customers may request a return or refund within 14 days of receiving the product.
**2. Eligibility for Return**
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
**3. Non-Returnable Items**
Certain items may not be eligible for return due to hygiene reasons or product customization.
**4. Refund Process**
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within a reasonable timeframe.
**5. Refund Responsibility**
Hoang Phuc Digital Company Limited is responsible for handling all refunds and customer support related to transactions made on this website.